The Metropolitan Washington Airports Authority is responsible for the overall operation and management of Ronald Reagan Washington National Airport and is committed to providing the best customer service possible. Thank you for using the public parking facilities and shuttle bus service at the Airport. To help us serve you better, please take a moment to answer the questions below to let us know how our services, attitudes and responsiveness met your expectations and needs.
1. Which parking facility did you use?
Garage A Garage B/C Valet Economy
2. Are the parking signs visible and easy to read?
Yes No
3. How would you rate the overall parking service?
Excellent Good Fair Poor Friendly/Courteous Employees Prompt Assistance/Employee Knowledge Cleanliness of Parking Facilities & Buses Shuttle bus operated in a safe manner Timely arrival of shuttle bus service Clear bus stop announcement
4. Upon exiting, did you receive quick and courteous service from the cashier?
5. Comments
