Terms and Conditions
These are the terms and conditions which apply to online car parking reservations made at Ronald Reagan Washington National Airport (“Airport”). It is important that these Terms and Conditions are read and understood prior to completing a reservation.
If you wish to park your vehicle in one of the Airport’s parking facilities and wish to make an online reservation, please follow and complete the online reservation process from the parking home page.
Once your online reservation has been confirmed, you will receive a confirmation e-mail to the e-mail address provided on the reservation. Your confirmation e-mail will include a reservation reference which you need to quote should you need to contact the airport for assistance. The reservation will be completed when we send that e-mail.
Please ensure the information provided on the reservation confirmation is valid and correct.
3. Change to the Reservation Period
If you arrive early and prior to the 2-hour reservation grace period, your reservation will not be initiated. If you leave late resulting in your vehicle remaining parked in a facility on days outside the reservation period, you will be charged for those extra days at the prevailing rates applicable to the parking facility in which you have parked.
4. Cancelling or Amending a Reservation
You may cancel your reservation for any reason, at any time up to 24-hours of the start of the reservation period without charge.
5. Bank Card Payment Terms
You can pay for your reservation by using any of the bank cards that we accept. Instructions on how to use a bank card are shown on the reservation website.
6. Refund Policy
The Airport operates a refund policy for online reservations. Refunds will be made to the bank card used in the reservation.
7. Parking Stay
Please ensure you follow the instructions on your reservation confirmation carefully. Your reservation is valid only for the parking facility for which you have paid – you will not gain access under the reservation at an incorrect parking facility. If you enter a different facility from the one you have booked, or you enter the facility using a different vehicle from that stated on your reservation you will incur a charge for your length of stay in that facility at the prevailing rate specified for that location.
If you enter the facility using a different vehicle to that specified in the reservation, or if you park in a facility different from that which you have reserved, any refunds will be made entirely at the discretion of the Airport.
8. How to Contact the Airport
E-mail us at: firstname.lastname@example.org
Call us at: 703 417-PARK