Airport Passenger Services - DCA

Animal Relief Areas
Reagan National Airport has designated animal relief areas for service animals that accompany passengers. Click here for more information.

Baggage Carts
Smartecarte baggage carts are available throughout the terminals, parking garages, and at the Metrorail station. The smartecarte kiosks accept coins, $1- and $5-bills and credit cards.

Banking Services
Several Automated Teller Machines are located in the terminals, before and after security. A full service bank is located pre-security in Terminal B.

Charging Stations
Electric power for computers, phones, etc is available throughout the terminals. In the gate areas and food courts, look for "power up" signage.

Foreign Currency Exchange
Travelex Currency Service is located in National Hall (before security) on the Concourse level. Click here for more information.

Hotel Information  
Reagan's Nearby Hotels

Interfaith Chapel - open 24/7 to all faith traditions
Located at the south end of Terminal B (Concourse Level) next to the MWAA Police Department, which is across from the Delta Shuttle ticket counter.  Please click here for more information.

Lost & Found
Passengers attempting to locate lost items should check with their airline or Airport Police. Visit our lost and found page for more detailed information and to download a Property Release Form.
Reagan's Lost and Found

Paging is available at the Information Counters and the Travelers Aid Desks in the terminals.

Skycap Services/Baggage Assistance
Skycap services are available curbside and throughout the terminals.

Telephone Numbers
  • Reagan National Information (703) 417-8000
  • Airport Police (703) 417-2400.  Located on the Concourse Level of Terminal B (pre-security) next to the chapel.
  • Airport Fire/Ambulance/EMS (703) 417-2400
  • Click here for additional contact information

Travelers Aid Information Counters
Travelers Aid services are available in Terminals B and C (Concourse level and baggage claim level) and in Terminal A.

  • Terminal B/C Travelers Aid Concourse Level phone number is (703) 417-1806
  • Terminal B/C Travelers Aid Baggage Claim Level phone number is (703) 417-3974
  • Terminal A Travelers Aid phone number is (703) 417-3972 
  • For volunteer opportunities, call (703) 417-3975 or click here to send an email.
  • Click here to learn more about Travelers Aid 

Tours Available to Student Groups
Student Tours of Ronald Reagan Washington National and Washington Dulles International Airports are offered year round on a first come, first served basis. Tours are not available on federal holidays or during the weeks of Thanksgiving, Christmas, New Years, and the 4th of July. At the present time, tours are restricted to student groups only. Click here for information and to apply

USO Lounge
A USO Lounge (United Service Organizations) serving military personnel and their families is open daily from 6 a.m. to 10 p.m. The lounge is located on the Main level of Terminal A across from Lost and Found. For more information, call 703-417-8876 or click here.

U.S. Postal Service
Drop boxes for U.S. mail are located in all terminals. Various postal services are available at the North Customer Service Center.

DCA Pass & ID Office
Click here for information