Public Safety Communications Center

The Metropolitan Washington Airports Authority (MWAA) Emergency Communications Technicians (ECTs) assist  the Police and Fire Departments for Reagan National Airport, Dulles International Airport and the Dulles Toll Road. Equipped with the latest technology, our Emergency Communications Technicians are more capable than ever to receive emergency calls and dispatch police, fire, and emergency medical support whenever they are needed.

Emergency Communications Technicians schedule and dispatch workers, equipment, or service vehicles to
carry materials or passengers for Reagan National and Dulles International Airports. They are the first people the public contacts when emergency assistance is required.

Display of video monitors inside the communication room.
Two communication officers working on computers. Emergency Communications Technicians(ECTs) also monitor the location of emergency services personnel from both airports emergency services departments. These workers dispatch  the appropriate type and number of units in response to calls for assistance. All emergency calls go to the Communications Center, where a MWAA Emergency Communications Technician handles the call directly or transfers it to the appropriate jurisdiction.