Press Release

Metropolitan Washington Airports Authority
1 Aviation Circle - Washington, DC 20001-6000 - (703) 417-8370 - Fax: (703) 417-8371

Wednesday, September 05, 2001

Travelers Aid Seeking Volunteers to Assist Dulles Airport Passengers


Travelers Aid Seeking Volunteers to Assist Dulles Airport Passengers

Dulles, VA -- Travelers Aid Washington DC is looking for volunteers who want to help airline passengers have a smooth trip through Washington Dulles International Airport.

The organization has provided services at both Dulles and Ronald Reagan Washington National Airports for over 35 years. Travelers Aid volunteers provide assistance with general information about the airport facilities, directions to ground transportation, and connect travelers with special assistance if necessary.

Says James A. Wilding, President/CEO of the Metropolitan Washington Airports Authority, which operates the two airports, “Travelers Aid volunteers perform an invaluable service. They not only help our passengers navigate their way through our facilities, just as importantly, they are great ambassadors to our National Capital region, often being the first people visitors come in contact with when they arrive here. We are fortunate to have their services.”

Currently there are over 250 volunteers who serve flexible four-hour shifts at the two airports. Dulles International Airport will be expanding the Travelers Aid services to accommodate the thousands of U.S. and international passengers who use the airport daily.

This recruitment campaign is geared toward attracting people who have a few hours a week to spend helping travelers at the airport. Volunteers who are bilingual are also in high demand at Dulles International.

Explains Ann Stretch, Travelers Aid Director for Airport Services, “This year marks the 150th anniversary of Travelers Aid, and we’ve set a goal of recruiting 150 new volunteers for our program at Dulles. We’re looking for people who are enthusiastic, good problem-solvers and are interested in helping people in need of assistance.”

The volunteer drive will continue through the month of September with training classes in October. Anyone interested in finding out more about becoming an airport volunteer is asked to call Travelers Aid at 703-572-7350.